Join
Upcoming Events
Past Events
Contact Us
The Administrator User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers. Groups are run by Zendesk customers, for Zendesk customers.
Whether you are a part-time, full-time, or no-time (aren't we all) Zendesk Administrator, this is the user group for you.
Want to know what a ZIS flow is? Is it normal to have 20 Zendesk tabs open in my browser? How do I manage tickets in bulk?
You are not alone, all of us have these questions and this group is about connecting with other Admins and helping each other solve real problems together.
Yes, but this one is fun, and you will learn something too! Our meetings will be virtual and we will keep them to an hour. Depending on the members, we can adjust the day and time to make sure we can have everyone attend! You can look forward to discussing all the topics that make Admins tick. We will try to cover as much material as time allows. At each meeting, we will post an agenda and are looking to include topics that include:
Anyone who is interested in learning, growing, and sharing their experience with being a Zendesk Administrator. We welcome Administrators at all levels and from across the globe.
So be sure to click, "Join Chapter", to receive the latest updates and be a part of this great user group!
2025年8月5日
Zendesk Community Event
5 steps to get started with self-service - Step 4: Test your setup and monitor performance
The Zendesk team will present the fourth episode of our 5 steps to get started with self-service series, titled Step 4: ...
2025年9月17日
User Group Event
Admin User Group Meetup - September 2025 -
Admin User Group Meetup - September 2025 -
Zendesk Community Event
5 steps to get started with self-service - Step 3: Create your knowledge base articles
Zendesk Community Event
5 steps to get started with self-service - Step 2: Add users and create your help center framework
Zendesk Community Event
5 steps to get started with self-service - Step 1: Map out your business model
Load more
Zendesk is helping support teams deliver consistent, human-like AI experiences across every channel. Explore Zendesk AI Solutions →