Administrator User Group

About the Administrator Group

The Administrator User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers. Groups are run by Zendesk customers, for Zendesk customers. 

Whether you are a part-time, full-time, or no-time (aren't we all) Zendesk Administrator, this is the user group for you.

Why should I join?

Want to know what a ZIS flow is? Is it normal to have 20 Zendesk tabs open in my browser? How do I manage tickets in bulk? 

You are not alone, all of us have these questions and this group is about connecting with other Admins and helping each other solve real problems together.

Not Another Meeting!

Yes, but this one is fun, and you will learn something too! Our meetings will be virtual and we will keep them to an hour. Depending on the members, we can adjust the day and time to make sure we can have everyone attend! You can look forward to discussing all the topics that make Admins tick. We will try to cover as much material as time allows. At each meeting, we will post an agenda and are looking to include topics that include:

• New Features
• We want Zendesk to... or How can I...
• Best Practices
• You - Showcase something we could all benefit from doing
• A favorite Admin report recipe
• Occasional Zendesk product expert presentations
• Bad Jokes (optional)
  

Who can Attend?

Anyone who is interested in learning, growing, and sharing their experience with being a Zendesk Administrator. We welcome Administrators at all levels and from across the globe.

So be sure to click, "Join Chapter", to receive the latest updates and be a part of this great user group!