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Join a community of Zendesk users exploring AI in customer service. Whether you're experienced or just curious, our group is for anyone looking to deepen their understanding of AI in CX.
We host two events every month: an educational session with experts discussing AI or teaching practical, applicable uses in CX platforms, and an open forum where you can discuss AI and ask any questions you have.
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2025ė 6ģ 30ģ¼
PM Roundtables
Relate Deep Dive on Platform
Join us on June 30 at 11:00 AM CDT to learn how you can accelerate AI and human agent workflows across systems with the Zendesk platform. Get an inside look at our new integration, analytics, and security tools, including the Action Builder, App Builder, real-time monitoring, and more.
2025ė 7ģ 1ģ¼
Zendesk Community Event
5 steps to provide email support: Step 5 - Final steps to go live
On July 1st, 2025, at 11:00 AM (CST), the Zendesk team will host the final episode of our 5 steps to providing email support series, Step 5 - Final steps to go live. This session will cover essential actions for launching your email support, including publishing channels and workflows, activating email forwarding, importing users, and monitoring CSAT. At the end we will have time for Q&A.
Zendesk Community Event
5 steps to provide email support: Step 4 - Build the customer experience
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