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Join a community of Zendesk users exploring AI in customer service. Whether you're experienced or just curious, our group is for anyone looking to deepen their understanding of AI in CX.
We host two events every month: an educational session with experts discussing AI or teaching practical, applicable uses in CX platforms, and an open forum where you can discuss AI and ask any questions you have.
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2025년 3월 3일
User Group Event
The Open-Source AI Playbook: Do’s & Don’ts
Models like Deepseek's R1 are becoming all the craze, in this session we'll give you some best practices to make sure you're using these effectively and safely.
User Group Event
[Tech Tutorial] Fine-Tuning Your AI: Training Models on your Help Center
Zendesk Community Event
How to Optimize your Service Operations with Intelligent Triage
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