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Join a community of Zendesk users exploring AI in customer service. Whether you're experienced or just curious, our group is for anyone looking to deepen their understanding of AI in CX.
We host two events every month: an educational session with experts discussing AI or teaching practical, applicable uses in CX platforms, and an open forum where you can discuss AI and ask any questions you have.
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2024年11月26日
User Group Event
[Tech Tutorial] Fine-Tuning Your AI: Training Models on your Help Center
A hands-on tutorial for fine-tuning AI models using Zendesk Help Center data, designed to help you customize AI for your specific support needs.
Zendesk Community Event
How to Optimize your Service Operations with Intelligent Triage
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