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Join a community of Zendesk users exploring AI in customer service. Whether you're experienced or just curious, our group is for anyone looking to deepen their understanding of AI in CX.
We host two events every month: an educational session with experts discussing AI or teaching practical, applicable uses in CX platforms, and an open forum where you can discuss AI and ask any questions you have.
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22 jul 2025
Zendesk Community Event
5 steps to get started with self-service - Step 2: Add users and create your help center framework
The Zendesk team will present the second episode of the 5 steps to get started with self-service series, titled Step 2: ...
29 jul 2025
Zendesk Community Event
5 steps to get started with self-service - Step 3: Create your knowledge base articles
The Zendesk team will host the third episode of the 5 steps to get started with self-service series, titled Step 3: Crea...
5 ago 2025
Zendesk Community Event
5 steps to get started with self-service - Step 4: Test your setup and monitor performance
The Zendesk team will present the fourth episode of our 5 steps to get started with self-service series, titled Step 4: ...
Zendesk Community Event
5 steps to provide email support: Step 5 - Final steps to go live
Zendesk Community Event
5 steps to provide email support: Step 4 - Build the customer experience
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