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Join a community of Zendesk users exploring AI in customer service. Whether you're experienced or just curious, our group is for anyone looking to deepen their understanding of AI in CX.
We host two events every month: an educational session with experts discussing AI or teaching practical, applicable uses in CX platforms, and an open forum where you can discuss AI and ask any questions you have.
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24 sept 2024
User Group Event
A.I. Q&A and Discussion
Join us for our monthly A.I. discussion sessions, where we explore the latest developments, challenges, and opportunities in the field. It’s a relaxed environment designed for open conversations and sharing insights. We also feature a Slido for each session, so you can easily ask questions and contribute to the discussion. Whether you’re an experienced professional or just starting to explore A.I.
26 sept 2024
Zendesk Community Event
From Live Chat to AI-Powered Messaging
Discover how you can transform your customer service from live chat to Zendesk's AI-powered Messaging. Learn to automate interactions, offer 24/7 support, personalize experiences, integrate across channels, and leverage real-time analytics. Sign up now to secure your spot and get your questions answered during our live Q&A session.
7 oct 2024
User Group Event
A.I. Q&A and Discussion
Join us for our monthly A.I. discussion sessions, where we explore the latest developments, challenges, and opportunities in the field. It’s a relaxed environment designed for open conversations and sharing insights. We also feature a Slido for each session, so you can easily ask questions and contribute to the discussion. Whether you’re an experienced professional or just starting to explore A.I.
15 oct 2024
User Group Event
Optimizing AI: Tips & Tricks for a Low-Risk Implementation
Learn practical tips for introducing AI into low-risk support channels and maximizing your AI investment without compromising customer experience.
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User Group Event
Why Your Support Team is Irreplaceable: Optimizing AI with Human Insights
Zendesk Community Event
Achieving CS Excellence with Workforce Management and Quality Assurance
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