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The Australia User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers in Australia.
We will have a mix of both virtual and in-person events that will take place every 2 to 3 months. We'll have virtual events and will most likely transition to hybrid events in 2023. Our events will incorporate just about anything on how to use Zendesk more effectively in your day-to-day but, we're looking to incorporate your ideas too. Come prepared to share what you want to talk about and we'll do our best to find the appropriate experts/speakers at our upcoming events.
Anyone interested in learning more about improving the customer experience with Zendesk.
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26 sept 2024
Zendesk Community Event
From Live Chat to AI-Powered Messaging
Discover how you can transform your customer service from basic live chat to sophisticated AI-powered messaging using Zendesk. This session will guide you through a practical journey of enhancing your customer communication capabilities step by step.
Zendesk Community Event
Achieving CS Excellence with Workforce Management and Quality Assurance
User Group Event
🎄 Join Us for a Festive Gathering Down Under! 🎁 Deep Dive: 12 Steps to prepare your Zendesk
User Group Event
Australia User Group - September Meet - Live interview with Alver Tuazon
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