Australia User Group

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About

Upcoming Events

Past Events

About

The Australia User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers in Australia.

The purpose of this group is to:

  • Sharpen your skills
  • Learn how to use Zendesk more effectively
  • Expand your network and community with other Zendesk users in Australia

Why join?

  • Learn about Zendesk best practices
  • Hear from product and industry experts
  • Meet other Zendesk customers who are working on similar projects

What will the events look like?

We will have a mix of both virtual and in-person events that will take place every 2 to 3 months. We'll have virtual events and will most likely transition to hybrid events in 2023. Our events will incorporate just about anything on how to use Zendesk more effectively in your day-to-day but, we're looking to incorporate your ideas too. Come prepared to share what you want to talk about and we'll do our best to find the appropriate experts/speakers at our upcoming events.

Who can attend?

Anyone interested in learning more about improving the customer experience with Zendesk.

Join us at our next event!

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Contact Us

Paul Bichsel

Customer Success Director - SuccessCX

Upcoming events

26 sept 2024

Zendesk Community Event

From Live Chat to AI-Powered Messaging

Discover how you can transform your customer service from basic live chat to sophisticated AI-powered messaging using Zendesk. This session will guide you through a practical journey of enhancing your customer communication capabilities step by step.

Past events

Zendesk Community Event

Achieving CS Excellence with Workforce Management and Quality Assurance

User Group Event

ANZ User Group - Trends in CX for 2024

User Group Event

🎄 Join Us for a Festive Gathering Down Under! 🎁 Deep Dive: 12 Steps to prepare your Zendesk

User Group Event

Australia User Group - September Meet - Live interview with Alver Tuazon

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