Brazil User Group

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About

Esse é o grupo do Brasil sobre o Zendesk. Aqui você terá um espaço de discussão, suporte e aprendizado.

Todos são bem vindos!

PS: esse é um grupo onde falaremos em português. (We'll be speaking in Portuguese!)

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Bruno Trettel

Zendesk System Specialist - Youse Seguros

José Pedro Sousa Morgado

Analista de qualidade de processo -

Upcoming events

14 nov 2024

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

Register today for our tips on how to optimize your service operation webinar on November 14, 2024, at 11:00 AM! Discover how to elevate your customer support with AI-driven triage solutions. Our expert speakers will demonstrate how Zendesk’s AI technology can automatically categorize & prioritize tickets, ensuring urgent issues receive immediate attention while streamlining your support process.

Past events

User Group Event

A Holiday Survival Guide: Zendesk Edition

Zendesk Community Event

From Live Chat to AI-Powered Messaging

User Group Event

Explorando APIs Zendesk: Conceitos, Boas Práticas e Novidades em Segurança

Zendesk Community Event

Achieving CS Excellence with Workforce Management and Quality Assurance

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