Canada User Group

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About

Upcoming Events

Past Events

About

The Canada User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers in Canada.

The purpose of this group is to:

  • Sharpen your skills
  • Learn how to use Zendesk more effectively
  • Expand your network and community with other Zendesk users in Canada

Why join?

  • Learn about Zendesk best practices
  • Hear from product and industry experts
  • Meet other Zendesk customers who are working on similar projects

What will the events look like?

We will have a mix of both virtual and in-person events that will take place every 2 to 3 months. We'll have virtual events and will most likely transition to hybrid events in 2023. Our events will incorporate just about anything on how to use Zendesk more effectively in your day-to-day but, we're looking to incorporate your ideas too. Come prepared to share what you want to talk about and we'll do our best to find the appropriate experts/speakers at our upcoming events.

Who can attend?

Anyone interested in learning more about improving the customer experience with Zendesk.

Join us at our next event!

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Amar Taggar

Technical Services Manager - PixleeTurnTo

Upcoming events

13 nov 2024

User Group Event

A Holiday Survival Guide: Zendesk Edition

Join the Enterprise, Admin, SMB, and AI User Groups as we share best practices and tips to thrive throughout the holiday season.

14 nov 2024

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

Register today for our tips on how to optimize your service operation webinar on November 14, 2024, at 11:00 AM! Discover how to elevate your customer support with AI-driven triage solutions. Our expert speakers will demonstrate how Zendesk’s AI technology can automatically categorize & prioritize tickets, ensuring urgent issues receive immediate attention while streamlining your support process.

Past events

Zendesk Community Event

From Live Chat to AI-Powered Messaging

User Group Event

Canada User Group CatchUp - Open Table Discussion

Zendesk Community Event

Achieving CS Excellence with Workforce Management and Quality Assurance

User Group Event

Scaling Support - Escalations and Tiered Support Structure

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