Chicago User Group

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About

Upcoming Events

Past Events

About

The Chicago User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers in the Chicagoland area.

The purpose of this group is to:

  • sharpen our skills
  • learn how to use Zendesk more effectively
  • strengthen our individual teams’ effectiveness
  • and expand our community within the global network of Zendesk users

Why join?

  • Learn about Zendesk best practices
  • Hear from product and industry experts
  • Meet other Zendesk customers who are working on similar projects

What will the events look like?

We will have a mix of both virtual and in-person events that will take place every (2 months? 3 months?) After a long time apart, we know that many people are missing real-life events and reasons to get out from behind our screens (and out of our pajamas), and nothing compares to good old-fashioned face-to-face connections. However given the continued uncertainty of the world and busy schedules, we will also offer virtual events so that anyone from the far suburbs to the Loop can attend, no matter your location.

Who can attend?

Anyone interested in learning more about improving the customer experience with Zendesk.


Looking forward to seeing you at our next Chicago User Group event!

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Upcoming events

14 nov 2024

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

Register today for our tips on how to optimize your service operation webinar on November 14, 2024, at 11:00 AM! Discover how to elevate your customer support with AI-driven triage solutions. Our expert speakers will demonstrate how Zendesk’s AI technology can automatically categorize & prioritize tickets, ensuring urgent issues receive immediate attention while streamlining your support process.

Past events

User Group Event

A Holiday Survival Guide: Zendesk Edition

Zendesk Community Event

From Live Chat to AI-Powered Messaging

Zendesk Community Event

Achieving CS Excellence with Workforce Management and Quality Assurance

User Group Event

Chicago User Group Networking & Zendesk Features Overview

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