Community Managers User Group

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About

Upcoming Events

Past Events

About

The Zendesk Community Manager User Group is a monthly meetup for any Zendesk users whose work is in or related to their company's user community. While some conversations may focus on specifics of Zendesk's community platform (previously called "Gather"), Zendesk customers using other platforms for their communities are welcome to join. Most of our conversations and topics cover strategy, planning, and community management that is relevant to all communities regardless of platform. 

The format is a round-table discussion. Everyone is encouraged to be on camera and participate in the conversation. 

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Mike Davis

Community Leader - Workiva

Upcoming events

14 nov 2024

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

Register today for our tips on how to optimize your service operation webinar on November 14, 2024, at 11:00 AM! Discover how to elevate your customer support with AI-driven triage solutions. Our expert speakers will demonstrate how Zendesk’s AI technology can automatically categorize & prioritize tickets, ensuring urgent issues receive immediate attention while streamlining your support process.

Past events

User Group Event

A Holiday Survival Guide: Zendesk Edition

Zendesk Community Event

From Live Chat to AI-Powered Messaging

Zendesk Community Event

Achieving CS Excellence with Workforce Management and Quality Assurance

User Group Event

Community Manager User Group June Meetup - Global Communities

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