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The Zendesk Community Manager User Group is a monthly meetup for any Zendesk users whose work is in or related to their company's user community. While some conversations may focus on specifics of Zendesk's community platform (previously called "Gather"), Zendesk customers using other platforms for their communities are welcome to join. Most of our conversations and topics cover strategy, planning, and community management that is relevant to all communities regardless of platform.
The format is a round-table discussion. Everyone is encouraged to be on camera and participate in the conversation.
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Zendesk Community Event
How to Optimize your Service Operations with Intelligent Triage
Zendesk Community Event
Achieving CS Excellence with Workforce Management and Quality Assurance
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