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The Zendesk Community Manager User Group is a monthly meetup for any Zendesk users whose work is in or related to their company's user community. While some conversations may focus on specifics of Zendesk's community platform (previously called "Gather"), Zendesk customers using other platforms for their communities are welcome to join. Most of our conversations and topics cover strategy, planning, and community management that is relevant to all communities regardless of platform.
The format is a round-table discussion. Everyone is encouraged to be on camera and participate in the conversation.
22 jul 2025
Zendesk Community Event
5 steps to get started with self-service - Step 2: Add users and create your help center framework
The Zendesk team will present the second episode of the 5 steps to get started with self-service series, titled Step 2: ...
29 jul 2025
Zendesk Community Event
5 steps to get started with self-service - Step 3: Create your knowledge base articles
The Zendesk team will host the third episode of the 5 steps to get started with self-service series, titled Step 3: Crea...
5 ago 2025
Zendesk Community Event
5 steps to get started with self-service - Step 4: Test your setup and monitor performance
The Zendesk team will present the fourth episode of our 5 steps to get started with self-service series, titled Step 4: ...
12 ago 2025
Zendesk Community Event
5 steps to get started with self-service - Step 5: Optimize your help center and plan ongoing maintenance
The Zendesk team will host the final episode of our 5 steps to get started with self-service series, titled Step 5: Opti...
Zendesk Community Event
5 steps to get started with self-service - Step 1: Map out your business model
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