Customer Success
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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you. This is a great weekly opportunity to connect with Customer Success and make connections with other customers.
23 oct 2024
Customer Success Office Hours
Getting ready for the busy season: leveraging the most impactful features
As we head into the holiday season, ensure you are utilizing Zendesk functionality to support both your customers and agents in a flexible, scalable way. From powerful routing to optimizing self-service for deflection, we will cover best practices to make sure you are prepared for the extra volume.
30 oct 2024
Customer Success Office Hours
Zendesk AI: understanding what you have out Out Of the Box and what else is available
The world of AI for CX is moving at a lightning pace, and Zendesk is leading the way. Learn how Zendesk AI products are structured and figure out focus areas where there are quick wins for your business.
6 nov 2024
Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
Have you recently started on Zendesk? Or are you just a new Zendesk user and want to know where to start with your account? Join this beginner session covering 7 key steps for a successful Zendesk account.
13 nov 2024
Customer Success Office Hours
Q and A with Zendesk Customer Success
The Customer Success team is full of strategic experts. Join us for open conversation and Q&A to chat through your questions!
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Customer Success Office Hours
Setting up your Zendesk for agent efficiency: features deep dive - intermediate users
Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
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