Customer Success
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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you. This is a great weekly opportunity to connect with Customer Success and make connections with other customers.
12 mar 2025
Customer Success Office Hours
Migrating to Zendesk Messaging from live chat - advanced users
Join us in this deep dive session to learn how to make the move to Zendesk messaging in all confidence. We will walk you through a cost/opportunity review to help you make the smartest choice for your own business.
18 mar 2025
Zendesk Community Event
Building your ideal Zendesk account - Part 3: Creating templates for repetitive tickets
Join Zendesk on March 18, 2025, at 11:00 AM CST (UTC-06) for “Building Your Ideal Zendesk Account - Part 3: Creating templates for repetitive tickets” This live tutorial showcases key techniques and best practices for developing effective macros that streamline repetitive ticket responses, enhancing your team's efficiency and productivity. The session will include live demos and a Q&A segment.
19 mar 2025
Customer Success Office Hours
Q and A with Zendesk Customer Success
The Customer Success team is full of strategic experts. Join us for open conversation and Q&A to chat through your questions!
25 mar 2025
Zendesk Community Event
Building your ideal Zendesk account - Part 4: Prioritizing and tracking tickets with custom views
Join the Zendesk team on March 25, 2025, at 11:00 AM CST (UTC-06) for "Building Your Ideal Zendesk Account - Part 4: Prioritizing and Tracking Tickets with Custom Views." This webinar will teach you how to track and prioritize tickets, display ticket age, and learn best practices. The session includes live demos to streamline ticket management and a Q&A at the end to address your questions!
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Customer Success Office Hours
Zendesk AI: Understanding what you have out Out Of the Box and what else is available
Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
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