Customer Success

Customer Success Live - AMER

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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you. This is a great weekly opportunity to connect with Customer Success and make connections with other customers. 

Upcoming events

Feb 12, 2025

Customer Success Office Hours

Setting up your Zendesk for agent efficiency: features deep dive - intermediate users

Learn about the key features to improve your workflows, enhance agent efficiency, and personalize customer interactions for better support operations and faster resolutions. We will cover New Agent Home, Contextual Workspaces, Layout Builder, and AI Agents.

Feb 19, 2025

Customer Success Office Hours

Q and A with Zendesk Customer Success

The Customer Success team is full of strategic experts. Join us for open conversation and Q&A to chat through your questions!

Feb 26, 2025

Customer Success Office Hours

New to Zendesk? - Learn the 7 steps for a successful implementation 🚀

Have you recently started on Zendesk? Or are you just a new Zendesk user and want to know where to start with your account? Join this beginner session covering 7 key steps for a successful Zendesk account.

Mar 5, 2025

Customer Success Office Hours

Zendesk AI: Understanding what you have out Out Of the Box and what else is available

The world of AI for CX is moving at a lightning pace, and Zendesk is leading the way. Learn how Zendesk AI products are structured and figure out focus areas where there are quick wins for your business.

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Past events

Customer Success Office Hours

Optimize your Help Center to boost agent efficiency and promote faster reply time

Zendesk Community Event

Unlocking AI Success with Zendesk Knowledge Base

Customer Success Office Hours

New to Zendesk? - Learn the 7 steps for a successful implementation 🚀

Customer Success Office Hours

Q and A with Zendesk Customer Success

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