Customer Success
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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you. This is a great weekly opportunity to connect with Customer Success and make connections with other customers.
2025년 1월 29일
Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
Have you recently started on Zendesk? Or are you just a new Zendesk user and want to know where to start with your account? Join this beginner session covering 7 key steps for a successful Zendesk account.
2025년 1월 30일
Zendesk Community Event
Unlocking AI Success with Zendesk Knowledge Base
Join us for our webinar, Unlocking AI Success with Zendesk Knowledge Base, on January 30, 11:00 AM! Discover how to enhance AI performance using your knowledge base, optimize content with Zendesk AI, and transform the search experience. Engage with our expert panel and submit your questions for live answers. Don’t miss this chance to elevate your customer experience! Register today!
2025년 2월 5일
Customer Success Office Hours
Optimize your Help Center to boost agent efficiency and promote faster reply time
Our Success team will walk you through the key features that will make your help center work for you harder! From team publishing, context queues, standard reporting in Zendesk for Guide and generative search, you will leave this session with a concrete plan to optimize your help center.
2025년 2월 12일
Customer Success Office Hours
Setting up your Zendesk for agent efficiency: features deep dive - intermediate users
Learn about the key features to improve your workflows, enhance agent efficiency, and personalize customer interactions for better support operations and faster resolutions. We will cover New Agent Home, Contextual Workspaces, Layout Builder, and AI Agents.
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Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
Customer Success Office Hours
Getting the most out of your Zendesk data with Explore (with Q&A with a product expert)
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