Customer Success
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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you. This is a great weekly opportunity to connect with Customer Success and make connections with other customers.
2025年1月22日
Customer Success Office Hours
Q and A with Zendesk Customer Success
The Customer Success team is full of strategic experts. Join us for open conversation and Q&A to chat through your questions!
2025年1月29日
Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
Have you recently started on Zendesk? Or are you just a new Zendesk user and want to know where to start with your account? Join this beginner session covering 7 key steps for a successful Zendesk account.
2025年2月5日
Customer Success Office Hours
Optimize your Help Center to boost agent efficiency and promote faster reply time
Our Success team will walk you through the key features that will make your help center work for you harder! From team publishing, context queues, standard reporting in Zendesk for Guide and generative search, you will leave this session with a concrete plan to optimize your help center.
2025年2月12日
Customer Success Office Hours
Setting up your Zendesk for agent efficiency: features deep dive - intermediate users
Learn about the key features to improve your workflows, enhance agent efficiency, and personalize customer interactions for better support operations and faster resolutions. We will cover New Agent Home, Contextual Workspaces, Layout Builder, and AI Agents.
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Customer Success Office Hours
New to Zendesk? - Learn the 7 steps for a successful implementation 🚀
Customer Success Office Hours
Getting the most out of your Zendesk data with Explore (with Q&A with a product expert)
Zendesk Community Event
How to Optimize your Service Operations with Intelligent Triage
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