Customer Success Live - EMEA

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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you.

Upcoming events

30 jun 2025

PM Roundtables

Relate Deep Dive on Platform

Join us on June 30 at 11:00 AM CDT to learn how you can accelerate AI and human agent workflows across systems with the Zendesk platform. Get an inside look at our new integration, analytics, and security tools, including the Action Builder, App Builder, real-time monitoring, and more.

1 jul 2025

Zendesk Community Event

5 steps to provide email support: Step 5 - Final steps to go live

On July 1st, 2025, at 11:00 AM (CST), the Zendesk team will host the final episode of our 5 steps to providing email support series, Step 5 - Final steps to go live. This session will cover essential actions for launching your email support, including publishing channels and workflows, activating email forwarding, importing users, and monitoring CSAT. At the end we will have time for Q&A.

Past events

Customer Success Office Hours

New on Zendesk? Learn how to build a successful Zendesk account in 7 steps šŸš€

Zendesk Community Event

5 steps to provide email support: Step 4 - Build the customer experience

Customer Success Office Hours

Questions and Answers with Zendesk Customer Success

Customer Success Office Hours

Incorporating Quality Assurance into your strategy to enhance your CX - intermediate users

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