Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you.
If you feel you are using business rules in a basic manner, and have room for further optimization, this is the event for you! Join us as we discuss how to make your business rules more powerful and increase automation.
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The Customer Success team is full of strategic experts and will bring forward recommendations on how to optimise your customer experience strategy. Come with your questions and learn from what other attendees do within their organisation when using Zendesk to its full potential!
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Have you recently started on Zendesk? Are you just a new Zendesk user and want to know where to start with your account? Join this introductory session covering 7 key steps for a successful Zendesk account.
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Zendesk Explore is designed to help you analyse and understand everything you need to know about your business. Join us to learn about the best practise you can use to learn more about Explore as a whole and how it can help you and your team! This is intended for Intermediate Explore users.
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Problem-and-incident tickets are incredibly useful when an issue or service interruption is reported by more than one of your customers, in this session we'll run through the best ways to communicate with your users and internal teams when a service incident occurs!
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The Customer Success team is full of strategic experts and will bring forward recommendations on how to optimise your customer experience strategy. Come with your questions and learn from what other attendees do within their organisation when using Zendesk to its full potential!
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Have you recently started on Zendesk? Are you just a new Zendesk user and want to know where to start with your account? Join this introductory session covering 7 key steps for a successful Zendesk account.
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You want a well-optimized Zendesk instance, but you aren't sure where to start looking? Join our Customer Success Managers as they walk through the steps for auditing your account and what inefficiencies to look out for to make sure your account is working as effectively as possible!
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Connecting Zendesk and Salesforce can make life easier for your sales and support team members. In this session we will take you through the benefits of the integration, what exactly you can do with it, common use cases and everything in between!
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Mar 15, 2023
Customer Success Office Hours
Zendesk roadmap review 🚗
Customer Success Live - EMEA
Mar 8, 2023
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Feb 22, 2023
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Feb 15, 2023
Customer Success Office Hours
How to spot optimization needs 👀
Customer Success Live - EMEA
Feb 8, 2023
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Feb 2, 2023
Customer Success Office Hours
Getting a fierce start on your 2023 CX goals💪
Customer Success Live - EMEA
Jan 25, 2023
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Jan 18, 2023
Customer Success Office Hours
Don't miss out on the Agent Workspace experience ⏱
Customer Success Live - EMEA
Dec 21, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Dec 14, 2022
Customer Success Office Hours
Using Zendesk to Sell smarter
Customer Success Live - EMEA
Dec 8, 2022
Customer Success Office Hours
Omnichannel routing and ticket triaging
Customer Success Live - EMEA
Dec 1, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Nov 24, 2022
Customer Success Office Hours
Zendesk Sunshine Conversations
Customer Success Live - EMEA
Nov 17, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Nov 9, 2022
Customer Success Office Hours
Focusing on Talk Efficiency
Customer Success Live - EMEA
Nov 3, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Oct 27, 2022
Customer Success Office Hours
Best practise for working with Explore
Customer Success Live - EMEA
Oct 20, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Oct 13, 2022
Customer Success Office Hours
The Zendesk Suite and how you can use it to its full potential
Customer Success Live - EMEA
Oct 5, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Sep 21, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Sep 14, 2022
Customer Success Office Hours
Essential KPIs to follow that impact your CX! 👀
Customer Success Live - EMEA
Sep 7, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Aug 24, 2022
Customer Success Office Hours
Boosting your CSAT to understand your CX better
Customer Success Live - EMEA
Aug 17, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Aug 10, 2022
Customer Success Office Hours
Using Zendesk to reduce your operating costs
Customer Success Live - EMEA
Aug 3, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Jul 27, 2022
Customer Success Office Hours
How AI is reshaping the agent experience 🤖 🧑🏽
Customer Success Live - EMEA
Jul 20, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Jul 14, 2022
Customer Success Office Hours
Sell + Support: The perfect pair
Customer Success Live - EMEA
Jul 7, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Jun 29, 2022
Customer Success Office Hours
Retail: Building a 360 view of the customer
Customer Success Live - EMEA
Jun 22, 2022
Customer Success Office Hours
Improving and tracking agent productivity!
Customer Success Live - EMEA
Jun 15, 2022
Customer Success Office Hours
Crafting your own voice! Best practise for building your own VoC program
Customer Success Live - EMEA
Jun 9, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Jun 2, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
May 25, 2022
Customer Success Office Hours
Tech: Leveraging your community with Gather 🗣
Customer Success Live - EMEA
May 18, 2022
Customer Success Office Hours
Social messaging has arrived and this is why you should care! 📱
Customer Success Live - EMEA
May 12, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
May 5, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Apr 28, 2022
Customer Success Office Hours
Hospitality/Travel: How to handle the comeback from COVID 🏝✈️
Customer Success Live - EMEA
Apr 20, 2022
Customer Success Office Hours
Why Agent Workspace is your must have solution to increase efficiency!
Customer Success Live - EMEA
Apr 14, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Apr 7, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Mar 23, 2022
Customer Success Office Hours
Healthcare Industry: best practices for data privacy
Customer Success Live - EMEA
Mar 16, 2022
Customer Success Office Hours
Including collaboration in your self-service strategy
Customer Success Live - EMEA
Mar 16, 2022
Customer Success Office Hours
Including collaboration in your self-service strategy
Customer Success Live - EMEA
Mar 10, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Mar 3, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Feb 23, 2022
Customer Success Office Hours
2022 New Features: hear about Zendesk New Features from a Success Perspective
Customer Success Live - EMEA
Feb 16, 2022
Customer Success Office Hours
Using Explore to track your progress towards your 2022 goals
Customer Success Live - EMEA
Feb 10, 2022
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Feb 3, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Jan 26, 2022
Customer Success Office Hours
Tackling the backlog from the holidays
Customer Success Live - EMEA
Jan 19, 2022
Customer Success Office Hours
Get a fierce start to 2022: Setting ambitious goals for your CX
Customer Success Live - EMEA
Jan 6, 2022
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Dec 22, 2021
Customer Success Office Hours
Tech industry and self-service: translating complex issues into digestible content
Customer Success Live - EMEA
Dec 15, 2021
Customer Success Office Hours
Best practices to avoid agent burnout during peak season
Customer Success Live - EMEA
Dec 9, 2021
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Dec 2, 2021
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Nov 24, 2021
Customer Success Office Hours
Retail industry - how chat is helping the industry leaders increase their sales
Customer Success Live - EMEA
Nov 17, 2021
Customer Success Office Hours
Getting ready for peak season: how to avoid backlog and long wait times
Customer Success Live - EMEA
Nov 10, 2021
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Nov 4, 2021
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Oct 27, 2021
Customer Success Office Hours
Financial Services: how to provide a seamless online experience with Zendesk
Customer Success Live - EMEA
Oct 20, 2021
Customer Success Office Hours
Learn how to prioritise and manage your ticket queue efficiently with Zendesk
Customer Success Live - EMEA
Oct 14, 2021
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Live - EMEA
Oct 7, 2021
Customer Success Office Hours
Q&A with Zendesk Customer Success
Customer Success Live - EMEA
Sep 22, 2021
Customer Success Office Hours
Customer Success Live - Preparing for the busy season with your peers 🌟 - Wednesday at @1.30pm GMT +1
Customer Success Live - EMEA
Sep 15, 2021
Customer Success Office Hours
Customer Success Live - Managing the agent experience for better efficiency 🥰- Wednesday @2pm GMT+1
Customer Success Live - EMEA
Sep 9, 2021
Customer Success Office Hours
Customer Success Live - 7 steps for a successful implementation🚀 - Thursday at @10.30am GMT
Customer Success Live - EMEA
Sep 2, 2021
Customer Success Office Hours
Customer Success Live - Open conversation - Thursday at @10am GMT +1
Customer Success Live - EMEA
Aug 25, 2021
Customer Success Office Hours
Customer Success Live - Saas Industry and backlog management 🧑💻- Wednesday at @1.30pm GMT +1
Customer Success Live - EMEA
Aug 18, 2021
Customer Success Office Hours
Customer Success Live - Using business rules to boost efficiency ⚙️ - Wednesday @2pm GMT+1
Customer Success Live - EMEA
Aug 12, 2021
Customer Success Office Hours
Customer Success Live - 7 steps for a successful implementation🚀 - Thursday at @10.30am GMT+1
Customer Success Live - EMEA
Aug 5, 2021
Customer Success Office Hours
Customer Success Live - Open conversation - Thursday at @10am GMT +1
Customer Success Live - EMEA
Jul 28, 2021
Customer Success Office Hours
Customer Success Live - Retail Industry CX best practices 🛍️ - Wednesday at @1.30pm GMT +1
Customer Success Live - EMEA
Jul 21, 2021
Customer Success Office Hours
Customer Success Live - How to manage content with Zendesk Guide 🚥- Wednesday @2pm GMT+1
Customer Success Live - EMEA
Jul 14, 2021
Customer Success Office Hours
Customer Success Live - Wednesday @ 1 pm GMT
Customer Success Live - EMEA
Jul 6, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm GMT
Customer Success Live - EMEA
Jun 29, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm GMT
Customer Success Live - EMEA
Jun 24, 2021
Customer Success Office Hours
Customer Success Live - Thursday @ 10:30 am GMT (Europe/London)
Customer Success Live - EMEA
Jun 15, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm GMT
Customer Success Live - EMEA
Jun 8, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm UK Time
Customer Success Live - EMEA
Jun 1, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
May 25, 2021
Customer Success Office Hours
Customer Success Live - Using AI tools to deflect tickets 🤖- Tuesdays @ 1 pm DST
Customer Success Live - EMEA
May 18, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
May 11, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
May 4, 2021
Customer Success Office Hours
Customer Success Live - Travel Industry Focus ✈️ - This Tuesday @ 1 pm DST
Customer Success Live - EMEA
Apr 27, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Apr 20, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Apr 13, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Apr 6, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Mar 30, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Mar 23, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Mar 16, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Mar 9, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Mar 2, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Feb 23, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Feb 16, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Feb 9, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Feb 2, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Jan 26, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Jan 19, 2021
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Dec 15, 2020
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Dec 8, 2020
Customer Success Office Hours
Customer Success Live - Tuesdays @ 1 pm DST
Customer Success Live - EMEA
Zendesk
Senior Scaled Customer Success Manager
Zendesk
Senior Scaled Customer Success Manager
Zendesk
Scaled Customer Success Manager
Zendesk
Scaled Customer Success Manager
Zendesk
Scaled Customer Success Manager
Zendesk
Scaled Customer Success Manager
Customer Success Associate
Scaled Customer Success Manager
