PM Roundtable on Messaging End User Experience

Sep 20, 2023, 4:00 – 5:00 PM (UTC)

Zendesk Community Events

On Wednesday, September 20, at 11 AM CDT, members of the Zendesk Product Team will join us for a special discussion and listening session on Zendesk's Messaging End User Ex. You'll have the opportunity to share your feedback directly with us in a live, open discussion about this aspect of Zendesk. So, please bring your questions, concerns, and use cases because we genuinely want to hear from you.

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About this event

On Wednesday, September 20th, at 11 AM CDT, members of the Zendesk Product Team will join us for a special discussion and listening session on Zendesk's Messaging End User Experience. This session will focus specifically on how you've built/are building out your end-user experience across our mobile SDKs, web widgets, and social channels. You'll have the opportunity to share your feedback directly with us in a live, open discussion about this aspect of Zendesk. So, please bring your questions, concerns, and use cases because we genuinely want to hear from you.

Panelists

  • Mick O'Donnell

    Zendesk

    Principal Product Manager

  • Stephanie Langlois

    Zendesk

    Product Manager

Moderator

  • Shawna james

    Zendesk

    Product Operations Senior Specialist of Community Feedback Intelligence

When

When

Wednesday, September 20, 2023
4:00 PM – 5:00 PM (UTC)

Agenda

4:00 PM
Introductions & how PM Roundtables work
4:05 PM
Feedback we have heard from you
4:10 PM
Product Changes & Roadmap
4:20 PM
Q&A
4:45 PM
Open Discussion

Hosts

  • Emily Reidy

    Zendesk

    Product Strategy Lead

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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