Elevate your contact center with Zendesk AI

In this session, we’ll explore how Zendesk for Contact Center combines omnichannel service with AI-powered automation to handle every call, message, and interaction more efficiently. From deflecting routine voice inquiries with AI agents, to sending automated outbound updates, to enabling agents to share secure links for quick customer follow-up, Zendesk makes it easier to resolve issues at scale while reducing costs and improving customer satisfaction.

Agenda

• Discover how our resolution platform accelerates contact center transformation, delivering consistent outcomes across every channel.

• Learn how Agentic AI deflects common requests, arms agents with real-time guidance, and speeds up resolutions.

• See how Zendesk helps you adapt and scale globally, setting the standard for AI-powered customer service.

• Experience the products in action with live demos, and get your questions answered in real time during an interactive Q&A.

Join this live 75-minute session to see how Zendesk AI empowers your contact center to modernize quickly, operate more efficiently, and deliver better customer experiences.

Find out more about the Zendesk deep dive series here!