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The Enterprise User Group brings together people from around the world who are using Zendesk as a key part of their tech stack.
Having issues integrating Zendesk? Trouble scaling to meet your business needs? Have questions about how to implement AI and self-service tools? You've come to the right place!
The purpose of this group is to:
What will the events look like?
We will have a mix of both virtual and in-person events that will take place every 2 to 3 months. We'll have virtual events and will most likely transition to hybrid events in 2023. Our events will incorporate just about anything on how to use Zendesk more effectively in your day-to-day but, we're looking to incorporate your ideas too. Come prepared to share what you want to talk about and we'll do our best to find the appropriate experts/speakers at our upcoming events.
Who can attend?
Anyone! Current Zendesk customers, or those interested in using Zendesk, who want to improve their customer and agent experience.
Upcoming Discussions:
We look forward to seeing you at one of our next events!
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22 jul 2025
Zendesk Community Event
5 steps to get started with self-service - Step 2: Add users and create your help center framework
The Zendesk team will present the second episode of the 5 steps to get started with self-service series, titled Step 2: ...
29 jul 2025
Zendesk Community Event
5 steps to get started with self-service - Step 3: Create your knowledge base articles
The Zendesk team will host the third episode of the 5 steps to get started with self-service series, titled Step 3: Crea...
5 ago 2025
Zendesk Community Event
5 steps to get started with self-service - Step 4: Test your setup and monitor performance
The Zendesk team will present the fourth episode of our 5 steps to get started with self-service series, titled Step 4: ...
6 ago 2025
Zendesk Community Event
Product insights exchange on Action Builder
What you’ll learnWith action builder - currently in EAP - you can create event-driven flows that automatically perform a...
Zendesk Community Event
5 steps to get started with self-service - Step 1: Map out your business model
Zendesk Community Event
5 steps to provide email support: Step 5 - Final steps to go live
Zendesk Community Event
5 steps to provide email support: Step 4 - Build the customer experience
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