The Zendesk Community Manager User Group meets monthly. This group is for anyone whose work is in or related to their company's user community. While some conversation may focus on specifics of Zendesk's community platform (previously called "Gather"), Zendesk customers using other platforms for their communities are welcome to join. Most of our conversation and topics cover strategy, planning, and community management that is relevant to all communities regardless of platform. 

The format is round-table discussion. Everyone is encouraged to be on camera and participate in the conversation. This group is the first pilot of user-led user groups as a part of the Zendesk community. While it is currently facilitated by the Zendesk community team, leadership will ultimately be handed off to members of the group for a more organic and user-focused experience.