Using Explore to track your progress towards your 2022 goals

Feb 16, 2022, 1:30 – 2:00 PM

Numbers can be complicated to understand and though they are key to deliver a great CX! Join us to learn about the essential metrics you can follow on Explore to make sure you are on track to reach your 2022 goals.

Office Hours

About this event

In this 30 minutes session, you will learn how to use Explore from a Success perspective, understanding the metrics and how to read them to ensure you are on track to reach your 2022 goals. 

The agenda includes:

  • 20 minutes of knowledge sharing led by the Success team
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

This is also a great opportunity to meet your peers in the industry!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, February 16, 2022
1:30 PM – 2:00 PM UTC

Agenda

Knowledge sharing
Questions and Discussion

Hosts

  • Charlotte Callaert

    Zendesk

    Portfolio Success Manager II

  • Pietro Vassallo

    Zendesk

    Senior Customer Success Manager

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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