Why Agent Workspace is your must have solution to increase efficiency!

Apr 20, 2022, 1:00 – 1:30 PM

The Zendesk Agent Workspace enables agents to work seamlessly across Zendesk channels, all within a single ticket interface. Agents can use the appropriate channels to address issues, without being restricted to the channel in which the customer originally made contact. Join us for an introduction to Agent Workspace!

Office Hours

About this event

In this 30 minute session, you will learn how Agent Workspace can increase efficiency and benefit your entire team.

The agenda includes:

  • 20-minute presentation 
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, April 20, 2022
1:00 PM – 1:30 PM UTC

Agenda

1:00 PMPresentation
1:20 PMQuestions and Discussion

Hosts

  • Stephen O'Leary

    Zendesk

    Senior Scaled Customer Success Manager

  • Nicole McGrath

    Zendesk

    Scaled Customer Success Manager

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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