Best practices for Zendesk Generative AI

Oct 19, 2023, 4:00 – 5:15 PM (UTC)

Zendesk Community Events

Join us on October 19th at 11:00 AM CT for a follow-up event to learn more about these major new Generative AI advancements and how we continue to infuse them into all parts of our product portfolio. We will also cover best practices and host a live Q&A with our product experts. We look forward to seeing you there!

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About this event

AI and Generative AI are the driving forces currently reshaping the future of CX. While exciting, it also brings disruption and a ton of new pressure for CX teams and leaders. At Zendesk, we’ve been innovating in this space for years and announced exciting new Generative AI capabilities at our New York showcase on October 4th.

Join us on October 19th at 11:00 AM CT for a follow-up event to learn more about these major new Generative AI advancements and how we continue to infuse them into all parts of our product portfolio. We will also cover best practices and host a live Q&A with our product experts. We look forward to seeing you there!

Panelists

  • Jake Bantz

    Zendesk

    Product Solutions Manager

  • Ridhima Nagalia

    Zendesk

    Sr. Product Marketing Manager

  • Jakub Konik

    Zendesk

    Senior Product Manager

  • Nazli Camlibel

    Zendesk

    Senior Product Marketing Manager

  • Bob McMahon

    Zendesk

    Principal Solution Consultant

Moderator

  • Brett Bowser

    Zendesk

    Community Engagement Manager

Hosts

  • Meaghan Watson

    Zendesk

    PMM of Best Practices & Adoption

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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