Deep Dive into Zendesk Voice Community Event

Feb 20, 5:00 – 6:05 PM (UTC)

Zendesk Community Events

Join us for the Deep Dive into Zendesk Voice Community Event on February 20th at 11 AM CST! Our expert panel will explore SIP integration, AI agent integrations, BYOC, and how to use data dipping for intelligent routing. This session provides a valuable opportunity to learn and engage with our experts. We encourage you to register today and bring your questions for the live Q&A.

CXChatFeaturedTalkVirtual

About this event

Join us for the Deep Dive into Zendesk Voice Community Event on February 20th at 11 AM CST! This is your opportunity to learn from our product experts and explore how to leverage Zendesk Voice for enhanced customer service experiences.

Why Attend?

In today’s rapidly evolving landscape, understanding the full capabilities of Zendesk Voice is essential. Our expert panel will delve into key topics including:

SIP Integration: Discover how to streamline your voice communications and enhance connectivity.

AI Agent Integrations: Learn how to efficiently implement AI agents to handle customer inquiries and improve response times.

Bring Your Own Carrier (BYOC): Understand the flexibility and benefits of integrating your own carrier with Zendesk Voice.

Data Dipping for Intelligent Routing: See how utilizing data insights can optimize routing and deliver timely support.

This interactive session isn't just about gaining knowledge; it's also a chance for you to engage! We invite you to submit your questions for our expert panel, who will address them live during the event.

Who Is This Event For?

This event is ideal for all Zendesk customers, CX support teams, and anyone interested in enhancing their understanding of AI-powered voice solutions and customer engagement strategies.

Transform your customer interactions with Zendesk Voice and take your customer service to the next level. Register now to secure your spot and prepare your questions for our live Q&A!

👉 Register Today

Join us on February 20th and be part of the discussion that is shaping the future of customer communication!

Speakers

  • Lauren Jumper

    Zendesk

    Senior Product Marketing Manager

  • Martin Holmes

    Zendesk

    Senior Product Manager

  • Rohan Gupta

    Zendesk

    Senior Product Manager

  • Volkan Akdugan

    Zendesk

    Group Product Manager

Facilitator

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Moderator

  • Brett Bowser

    Zendesk

    Community Engagement Manager

Host

  • Meaghan Watson

    Zendesk

    PMM of Best Practices & Adoption

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

Contact Us