Deep Dive on Adaptable Agent Workspace

Jun 1, 2023, 4:00 – 5:30 PM

Zendesk Community Events

Learn how to leverage this powerful tool to drive impactful operational efficiency, powerful front and backend customizations, and key data-driven decisions. Join us on Thursday, June 1 at 11 AM CDT. Register today to reserve your spot and submit your questions for our experts to address live!

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About this event

Today more than ever, adaptable customer service requires agility, not just speed. Zendesk’s Agent Workspace enables agents to deliver innovative experiences to keep up with your changing market, customers, and business. Learn how to leverage this powerful tool to drive impactful operational efficiency, powerful front and backend customizations, and key data-driven decisions.

As a deeper dive into our announcements at Zendesk Relate, we will discuss the new capabilities now available in Agent Workspace. Our experts will cover the best methods for implementing customizations with layout builder, custom objects & triggers, group SLAs, reporting, and global essentials card.

Join us on Thursday, June 1, at 11 AM CDT. Register today to reserve your spot and submit your questions for our experts to address live!

When

When

Thursday, June 1, 2023
4:00 PM – 5:30 PM UTC

Agenda

Introduction & Agenda
Segment 1
Segment 2
Segment 3
Q&A
Updates

Hosts

  • Meaghan Watson

    Zendesk

    PMM of Best Practices & Adoption

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

Contact Us