Deep Dive on Adaptable Agent Workspace

Jun 1, 2023, 4:00 – 5:30 PM (UTC)

Zendesk Deep Dives

Today more than ever, adaptable customer service requires agility, not just speed. Zendesk’s Agent Workspace enables agents to deliver innovative experiences to keep up with your changing market, customers, and business. Learn how to leverage this powerful tool to drive impactful operational efficiency, powerful front and backend customizations, and key data-driven decisions.

As a deeper dive into our announcements at Zendesk Relate, we will discuss the new capabilities now available in Agent Workspace. Our experts will cover the best methods for implementing customizations with layout builder, custom objects & triggers, group SLAs, reporting, and global essentials card.

Join us on Thursday, June 1, at 11 AM CDT. Register today to reserve your spot and submit your questions for our experts to address live!

Hosts

  • Meaghan Watson

    Zendesk

    PMM of Best Practices & Adoption

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

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