Effective strategies for scaling your customer support

Zendesk Community Events

Mar 29, 2023, 3:00 – 4:00 PM

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About this event

Looking for ways to optimize your Zendesk deployment to help your teams do more with less and gain agility at scale, all while maintaining great experiences for your customers?

Brad Byram, Manager of Customer Experience at Stash, will share how he has set his team up for success using Zendesk so they can effectively adapt in times of constant change by focusing on what matters most. Regardless of your industry, you will benefit from Brad's advice and walk away with helpful tips and tricks. Join us on Wednesday, March 29th at 10 am CDT to learn from Brad’s experiences.

Got a question? We’ll reserve the last 20 minutes for a live Q&A. Be sure to register and secure your spot! See you there!

Panelist

  • Brad Byram

    Stash

    Manager of Customer Experience

Hosts

  • Meaghan Watson

    Zendesk

    PMM of Best Practices & Adoption

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Moderators

  • Bryan Socransky

    Zendesk

    Director, Product Marketing

  • Erin Hueffner

    Zendesk

    Group Manager, Content Marketing

  • Laura Schwinder

    Zendesk

    Principal Customer Success Manager

When

When

Wednesday, March 29, 2023
3:00 PM – 4:00 PM UTC

Agenda

3:00 PMIntroduction & Agenda
3:05 PMTrends
3:15 PMZendesk Investment
3:20 PMCustomer Spotlight
3:45 PMQ&A
3:55 PMUpdates

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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