Listening session on visibility into release notes and other Zendesk updates

Oct 27, 2023, 4:00 – 5:00 PM

Zendesk Community Events

We want to hear from you about your experience in trying to find information on release notes, updates, and other news from Zendesk. RSVP if you'd be willing to share some of your thoughts with our team on a small-group call.

About this event

We've heard feedback from our customers that you find it difficult to keep up with release notes and other updates to Zendesk, and want to explore further. Join our Voice of the Customer, Community, and Customer Impacting Change teams to share your thoughts, experiences, and ideas around how we can better surface this kind of information to you. 

This will be a small group call, and we'll have some questions to help prompt the discussion. Please RSVP and join us if you have thoughts about how we can improve this aspect of the Zendesk user experience. 

Panelists

  • Denise Mooney

    Zendesk

    Senior Director, Customer Change Readiness

  • Camille Wylazlowski

    Zendesk

    Principal Customer Change Readiness Manager

  • Jennifer Rowe

    Zendesk

    Senior Director, Product Documentation

  • Tara McCann

    Zendesk

    Director, Product Strategy

Moderators

  • Brett Bowser

    Zendesk

    Community Engagement Manager

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Hosts

  • Nicole Saunders

    Zendesk

    Director of Community

  • Assunta Scala

    Zendesk

    Director, Customer Listening & Insights

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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