PM Roundtable on Outbound Messaging

Mar 19, 2024, 4:00 – 5:00 PM (UTC)

Zendesk Community Events

On Tuesday, March 19, at 11:00 AM CT, we’ll be joined by members of the Zendesk Labs product team for a discussion around features needed to support your outbound messaging use cases, including in what situations you might use outbound messaging with Zendesk, what features would be required to support those situations, and what some nice to haves would be.

Virtual

About this event

On Tuesday, March 19, at 11:00 AM CT, we’ll be joined by members of the Zendesk Labs product team for a discussion around features needed to support your outbound messaging use cases, including in what situations you might use outbound messaging with Zendesk, what features would be required to support those situations, and what some nice to haves would be.

In this context, we’ll be talking about outbound messaging as it relates to sending campaigns to WhatsApp and SMS, or sending proactive 1:1 messages to your customers over WhatsApp or SMS.

Panelists

  • Kelly Danner

    Zendesk

    Director of Product Management

  • Jonathon Newby

    Zendesk

    Lead Product Designer

  • Cuneyt Celebican

    Zendesk

    Manager of Software Development

  • Mike Keohane

    Zendesk

    RVP of Enterprise Sales & Business Development

  • Xavier Chrétien

    Zendesk

    Software Developer

Host

  • Shawna james

    Zendesk

    Product Operations Senior Specialist of Community Feedback Intelligence

Moderators

  • Emily Reidy

    Zendesk

    Product Strategy Lead

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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