Zendesk Q+A on Guide AI and Self Service Best Practices

Jan 30, 5:00 – 6:00 PM

Join us on January 30th for a Community event on how to optimize self-service tools and best practices for effective self-service experiences. Our panel of experts from Zendesk’s Product and Documentation teams will showcase our new AI tools for Guide, currently in beta.

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About this event

Join us on January 30th for a Community event on how to optimize your self-service tools, and best practices to enhance your Customer Experience with self-service support.

Our panel of experts from Zendesk’s Product and Documentation teams will showcase our new AI tools for Guide, currently in beta. Discover how these features can be leveraged for efficiency and generative automation.

This Q&A promises an in-depth exploration of these innovative tools, their practical applications within your organization, and our recommended best practices for effective self-service. Register today to ensure your questions get addressed during the event!

Panelists

  • Rob Stack

    Zendesk

    Manager of Product Documentation

  • Erin O'Callaghan

    Zendesk

    Senior Technical Writer

  • Michelle Atkinson

    Zendesk

    Product Marketing Manager

  • Katarzyna Karpinska

    Zendesk

    Principal Product Manager

  • Elizabeth Williams

    Zendesk

    Senior Technical Writer

  • Ridhima Nagalia

    Zendesk

    Sr. Product Marketing Manager

Moderator

  • Brett Bowser

    Zendesk

    Community Engagement Manager

Hosts

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

  • Jeremy Korman

    Zendesk

    Senior Product Marketing Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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