Migrating from chat to messaging: Your path to modern starts here

Whether you’re using live chat today, relying on phone and email, or exploring your CX options, it’s time to move to messaging. Zendesk messaging is a more flexible, personalized, and scalable way to connect with customers across web, mobile, and social channels. It can do everything chat can do – and more by offering seamless, AI-powered support—anytime, anywhere.

What to expect in 60 minutes

• The business benefits of migrating from chat to messaging

• A live, technical demo guiding you through the migration process

• Practical advice and best practices from a Zendesk Services Consultant to make your migration easier

• Live Q&A with Zendesk product experts

Messaging benefits sneak peek 

• Smarter service with AI – Automate answers, triage requests, and scale 24/7

• Support everywhere – Web, mobile apps, and social platforms like WhatsApp and Facebook

• One unified workspace – Equip agents with full context and intelligent routing

• Data that drives decisions – Gain insights to improve operations and boost loyalty

Join us live and lunch is on us! The first 200 eligible participants who register and attend the entire event will receive (1) $25 Uber Eats e-gift card (available for U.S and Canada participants only, terms and conditions apply)

Find out more about the Zendesk deep dive series here!