Boost automated resolutions across key channels with Zendesk Suite

With Zendesk Suite’s built-in AI, it’s easier than ever to launch and scale your self-service strategy. Build a comprehensive knowledge base from your support tickets, uncover automation opportunities with data-driven insights, and deploy AI agents that resolve over 30% of requests across your top service channels.

Agenda:

• Learn how to use Knowledge Builder to turn your support tickets into a fully-fleshed out knowledge base, then connect it to AI agents to automate interactions.

• Discover your automation potential and take immediate action using data-driven insights to pinpoint where AI agents can drive the greatest impact.

• Deploy AI agents across key channels to handle 30%+ of customer and employee requests on email and messaging in just a few clicks.

• Experience the products in action with live demos, and get your questions answered in real time during an interactive Q&A.

Join this live 75-minute session to see how to elevate support and save time with AI-powered automation.

Find out more about the Zendesk deep dive series here!