Transform internal support with Zendesk’s AI-first solutions

Today’s internal service leaders need more than a ticketing system—they need modern, AI-powered solutions that make support simple for their teams and seamless for every employee. In this session, we’ll share insights from our latest research on the state of IT service and unveil innovations like native IT asset management, no-code workflow automation, and built-in AI designed to help teams of all sizes deliver exceptional service at scale.

Agenda:

• Adopt AI-powered service from day one using automation tools and built-in agent assistance that simplify employee support.

• Resolve device issues faster with Zendesk’s native IT asset management, built directly into the platform.

• Streamline and scale operations with Action Builder, a no-code tool that automates multi-system workflows without developer support.

• Keep employees productive through integrations that deliver resolutions without disrupting their workflow.

• Experience the products in action with live demos, and get your questions answered in real time during an interactive Q&A.

Join this live 75-minute session to learn how Zendesk can empower your employee service team to resolve issues faster, streamline processes, and deliver a better support experience for your entire workforce.

Find out more about the Zendesk deep dive series here!