Mar 4, 5:00 – 6:00 PM (UTC)
Zendesk essentials: Live tutorials
Join our first weekly webinar, Building your ideal Zendesk account - Part 1: Organizing your team, on March 4th at 11:00 AM CST. As part of our Zendesk essentials: Live tutorials series, you'll learn the importance of planning your workflow and discover key features such as roles, groups, organizations, and user and org fields. Enjoy live demos and a Q&A session to get your questions answered.
Join us for our first weekly webinar in the Zendesk Essentials: Live Tutorials series on March 4th at 11:00 AM CST. This engaging session is designed for both newcomers to Zendesk and those looking to refine their skills. We’ll focus on the foundational aspects of setting up your Zendesk account to ensure your support team operates smoothly and efficiently.
In this webinar, we will cover the following key topics:
The importance of planning your workflow
Understanding how to effectively plan your workflow is crucial for maximizing your Zendesk experience. We’ll discuss why a well-organized approach can lead to better customer interactions, improved team collaboration, and ultimately, higher customer satisfaction.
Key product features
We will dive into essential features that help you organize your team and streamline your support processes:
Feature demos
We believe in learning by doing. Throughout the session, we will provide live demonstrations of the features discussed, giving you a practical understanding of how to implement them in your own Zendesk account.
Live Q&A session
Have questions? We’ve got answers! At the end of the webinar, we’ll open the floor for a live Q&A session. This is your chance to ask anything related to Zendesk, whether it’s about the features we covered or other aspects of the platform. Our team will be there to help.
New Zendesk users looking to get started on the right foot
Support team leaders wanting to optimize their team’s workflow
Anyone interested in learning how to leverage Zendesk’s features to enhance customer support
By participating in this webinar, you will:
Gain valuable insights into setting up your Zendesk account effectively
Learn best practices for organizing your support team
Enhance your understanding of key features that can improve your workflow
Get direct answers to your questions from Zendesk experts
Don’t miss out on this opportunity to build a strong foundation for your Zendesk account. Click the RSVP button to secure your spot today.
We look forward to seeing you on March 4th at 11:00 AM CST. Let’s work together to create a great Zendesk experience for you and your team!
Zendesk
Community Engagement Manager
Zendesk
Scaled Customer Success Manager
Zendesk
Scaled Customer Success Manager
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