Building your ideal Zendesk account - Part 3: Managing escalations and implementing macros

Mar 18, 4:00 – 5:00 PM (UTC)

Zendesk essentials: Live tutorials

Join the Zendesk team on March 18, 2025, at 11:00 AM CST (UTC-06) for “Building Your Ideal Zendesk Account - Part 3: Managing Escalations and Implementing Macros.” This live tutorial will showcase effective escalation workflows and demonstrate how to use macros for repetitive ticket responses, enhancing your team’s efficiency and productivity. The session will include live demos and a Q&A segment.

CXSupportVirtual

Login to RSVP

About this event

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui

Organizers

  • Brett Bowser

    Zendesk

    Community Engagement Manager

  • Anginita Butler

    Scaled Customer Success Manager Zendesk

  • Shravanthi Narendran

    Zendesk

    Scaled Customer Success Manager

Contact Us