Zendesk product insights exchange on real-time monitoring

Jun 18, 7:00 – 8:00 PM (UTC)

Zendesk product insights exchange

About this event

Why you should attend

By participating in this webinar, you will be able to:

  • Understand our roadmap until GA of the new real-time monitoring platform
    Learn about our product roadmap for real-time monitoring, including key milestones and upcoming features planned for this year, helping you align your workflows and expectations accordingly.

  • See a live demo of the platform as we develop it and learn more about the open EAP
    Gain a comprehensive understanding of Zendesk’s new real-time monitoring platform and see firsthand how it delivers real-time insights to improve your reporting accuracy and responsiveness.

  • Understand the broader vision for the future of real-time monitoring at Zendesk
    Get a glimpse into the future of real-time monitoring at Zendesk and share your feedback and thoughts on what we should focus on next.

  • Share your feedback and challenges with real-time monitoring
    Engage in an open conversation to discuss your unique challenges with real-time reporting and collaborate on potential solutions that will help shape the future of Zendesk’s real-time monitoring tools.

At the end of the presentation, there will be space for the team to answer your questions during the live Q&A session. This is your chance to ask anything related to the features and workflows covered.

How to register

Don’t miss out on this opportunity to build a strong foundation for your Zendesk account. The Zendesk team looks forward to seeing you on June 18, 2025 - 2:00 PM (UTC-06). Let’s work together to create a great Zendesk experience for you and your team.

Important note: Seats are limited so we ask that you only RSVP if you’re able to attend live AND you're using realtime reporting or Explore. 

Speakers

  • Karen Hynes

    Zendesk

    Principal Product Manager

  • Agnieszka Czajka

    Zendesk

    Senior Product Manager

  • Caroline Craddock

    Zendesk

    Sr. Product Designer

  • Rajat Garg

    Zendesk

    Senior Director, Product Management

  • Shawna james

    Zendesk

    Product Operations Senior Specialist of Community Feedback Intelligence

Organizers

  • Shawna James

    Product Operations Lead, Community Feedback

  • Brett Bowser

    Zendesk

    Community Engagement Manager

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