Join us for an insightful webinar designed to elevate your Zendesk onboarding experience! In this session, we will delve into powerful tools that can enhance your team's efficiency and performance. Learn how to create and manage quizzes for testing knowledge retention, assign tasks effectively with assignments, and ensure consistent service standards through calibration. Plus, we’ll showcase several other advanced features that can help you optimize your QA processes. Whether you're new to Zendesk or looking to deepen your expertise, this webinar is packed with actionable tips to take your onboarding to the next level!