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About the Reporting and Analytics Group
Understanding your ticket data and creating data points that serve your business needs can unlock so much depth and insight into your customers. Valuable KPIs can help drive business decisions or demonstrate the pain points throughout your business landscape. We'll dive into Explore and share the capabilities and benefits of your ticket data.
Yes, but this one is fun, and you will learn something too! Our meetings will be virtual and we will keep them to an hour. Depending on the members, we can adjust the day and time to make sure we can have everyone attend! You can look forward to discussing all the topics that everyone can benefit from. We will try to cover as much material as time allows. At each meeting, we will post an agenda and are looking to include topics that include:
Anyone who is interested in learning, growing, and sharing their experience with Zendesk Reporting and Analytics. We welcome anyone at all levels and from across the globe.
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19 sept 2024
User Group Event
A Dashboard for your data story
Make sure you're paying attention to the data that is meaningful to your business. Reduce noise and reports just for the sake of having reports. Get to know your business or role(s) on another level.
Zendesk Community Event
Achieving CS Excellence with Workforce Management and Quality Assurance
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