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About the Reporting and Analytics Group
Understanding your ticket data and creating data points that serve your business needs can unlock so much depth and insight into your customers. Valuable KPIs can help drive business decisions or demonstrate the pain points throughout your business landscape. We'll dive into Explore and share the capabilities and benefits of your ticket data.
Yes, but this one is fun, and you will learn something too! Our meetings will be virtual and we will keep them to an hour. Depending on the members, we can adjust the day and time to make sure we can have everyone attend! You can look forward to discussing all the topics that everyone can benefit from. We will try to cover as much material as time allows. At each meeting, we will post an agenda and are looking to include topics that include:
Anyone who is interested in learning, growing, and sharing their experience with Zendesk Reporting and Analytics. We welcome anyone at all levels and from across the globe.
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14 nov 2024
Zendesk Community Event
How to Optimize your Service Operations with Intelligent Triage
Register today for our tips on how to optimize your service operation webinar on November 14, 2024, at 11:00 AM! Discover how to elevate your customer support with AI-driven triage solutions. Our expert speakers will demonstrate how Zendesk’s AI technology can automatically categorize & prioritize tickets, ensuring urgent issues receive immediate attention while streamlining your support process.
Zendesk Community Event
Achieving CS Excellence with Workforce Management and Quality Assurance
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