Retail & E-Commerce User Group

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The Retail & E-Commerce User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers that face similar challenges in this space.

As a member of this group, you will...

  • Learn about best practices and tips for operationalizing a customer support team in the retail space
  • Discover how to expand your channel offering to enable clients to reach you in new ways
  • Improve efficiency with internal communications across teams that support your business

Why join?

  • Optimize your workflows and learn new skills
  • Make connections with people across the industry
  • Share ideas and collaborate on solutions

How we'll connect

  • Events will be held virtually so you can join from anywhere in the world! We'll convene every 3 months with a focus, and pulse the group on what topics or themes would be helpful for future sessions.

We can't wait to connect at the next event!

Organizers

Adam Grohs

CEO/Founder, agnoStack agnoStack

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Upcoming events

No upcoming events currently scheduled in this group. But don’t worry — you can check out all upcoming events in other user groups and find something that interests you!

Past events

5 steps to get started with self-service - Step 4: Test your setup and monitor performance

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5 steps to get started with self-service - Step 3: Create your knowledge base articles

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5 steps to get started with self-service - Step 2: Add users and create your help center framework

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5 steps to get started with self-service - Step 1: Map out your business model

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