Retail & E-Commerce User Group

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About

Upcoming Events

Past Events

About

The Retail & E-Commerce User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers that face similar challenges in this space.

As a member of this group, you will...

  • Learn about best practices and tips for operationalizing a customer support team in the retail space
  • Discover how to expand your channel offering to enable clients to reach you in new ways
  • Improve efficiency with internal communications across teams that support your business

Why join?

  • Optimize your workflows and learn new skills
  • Make connections with people across the industry
  • Share ideas and collaborate on solutions

How we'll connect

  • Events will be held virtually so you can join from anywhere in the world! We'll convene every 3 months with a focus, and pulse the group on what topics or themes would be helpful for future sessions.

We can't wait to connect at the next event!

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Contact Us

Adam Grohs

CEO/Founder, agnoStack - agnoStack

Upcoming events

Mar 6, 2025

Zendesk Community Event

Zendesk Platform: Insights to Connect and Protect Data

Join us on March 6 at 11 AM CT for an engaging overview of the Zendesk Platform: Insights to Connect and Protect Data with live demos showcasing powerful features. Our expert panel will cover multichannel support, AI enhancements, valuable insights, and data security. Perfect for Zendesk customers and CX teams. Register now to secure your spot!

Past events

Zendesk Community Event

Unlocking AI Success with Zendesk Knowledge Base

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

User Group Event

A Holiday Survival Guide: Zendesk Edition

Zendesk Community Event

From Live Chat to AI-Powered Messaging

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