The SMB User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers that face similar challenges in this space.

As a member of this group, you will...

• Learn about best practices and tips for operationalizing a customer support team in the retail space
• Discover how to expand your channel offering to enable clients to reach you in new ways
• Improve efficiency with internal communications across teams that support your business

Why join?

• Optimize your workflows and learn new skills
• Make connections with people across the industry
• Share ideas and collaborate on solutions

How we'll connect

Events will be held virtually so you can join from anywhere in the world! We'll convene every 3 months with a focus, and pulse the group on what topics or themes would be helpful for future sessions.

We can't wait to connect at the next event!