SMB User Group

The SMB User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers that face similar challenges in this space.

As a member of this group, you will...

• Learn about best practices and tips for operationalizing a customer support team in the retail space
• Discover how to expand your channel offering to enable clients to reach you in new ways
• Improve efficiency with internal communications across teams that support your business

Why join?

• Optimize your workflows and learn new skills
• Make connections with people across the industry
• Share ideas and collaborate on solutions

How we'll connect

Events will be held virtually so you can join from anywhere in the world! We'll convene every 3 months with a focus, and pulse the group on what topics or themes would be helpful for future sessions.

We can't wait to connect at the next event!