Join
Upcoming Events
Past Events
Contact Us
The SMB User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers that face similar challenges in this space.
Learn about best practices and tips for operationalizing a customer support team in the retail space
Discover how to expand your channel offering to enable clients to reach you in new ways
Improve efficiency with internal communications across teams that support your business
Optimize your workflows and learn new skills
Make connections with people across the industry
Share ideas and collaborate on solutions
Events will be held virtually so you can join from anywhere in the world! We'll convene every 3 months with a focus, and pulse the group on what topics or themes would be helpful for future sessions.
No upcoming events currently scheduled in this group. But don’t worry — you can check out all upcoming events in other user groups and find something that interests you!
5 steps to get started with self-service - Step 5: Optimize your help center and plan ongoing maintenance
Product insights exchange on Action Builder
5 steps to get started with self-service - Step 4: Test your setup and monitor performance
5 steps to get started with self-service - Step 3: Create your knowledge base articles
Load more
Join
Zendesk is helping support teams deliver consistent, human-like AI experiences across every channel. Explore Zendesk AI Solutions →
