UK and Ireland User Group


Contact Us


Upcoming Events

Past Events


The UK & IE User Group brings together any Zendesk customer who wants to connect, learn, and share with other Zendesk customers in the area.

The purpose of this group is to:

  • Sharpen your skills
  • Learn how to use Zendesk more effectively
  • Expand your network and community with other Zendesk users 

Why join?

  • Learn about Zendesk best practices
  • Hear from product and industry experts
  • Meet other Zendesk customers who are working on similar projects

What will the events look like?

We will have a mix of both virtual and in-person events that will take place every 2 to 3 months. We'll have virtual events and will most likely transition to hybrid events in 2023. Our events will incorporate just about anything on how to use Zendesk more effectively in your day-to-day but, we're looking to incorporate your ideas too. Come prepared to share what you want to talk about and we'll do our best to find the appropriate experts/speakers at our upcoming events. 

Who can attend?

Anyone interested in learning more about improving the customer experience with Zendesk.

Join us at our next event!


Contact Us

Jason McDonald

User Group Leader -

Anthony Stenhouse

User Group Leader - GitHub

Tessa Mackin

Head of Marketing at Route 101 Ltd. - Route 101

Past events

User Group Event

Klaus and Effect: Unleashing QA Superpowers with Zendesk

User Group Event

UK & Ireland and AI User Group Teamup - Designing an AI bot strategy with Paddy from Ultimate

User Group Event

Zendesk UK & Ireland User Group - Senior Director, Premier Support, EMEA - Fireside Chat

User Group Event

Zendesk Relate recap and group catch-up

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