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The Virginia User Group is all about coming together to support and guide each other, explore new ideas, and share our experiences. Join us for our quarterly events to discuss successes and challenges, learn about best practices, network with your peers, and take your Zendesk experience one step further!
Our events will be virtual to start, but we will aim to include in-person events in the DC metro area in 2023. Discussions, group polls, interviews, networking, and presentations will be included in our events.
Anyone in the Virginia area who's interested in coming together with other Zendesk users.
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13 nov 2024
User Group Event
A Holiday Survival Guide: Zendesk Edition
Join the Enterprise, Admin, SMB, and AI User Groups as we share best practices and tips to thrive throughout the holiday season.
14 nov 2024
Zendesk Community Event
How to Optimize your Service Operations with Intelligent Triage
Register today for our tips on how to optimize your service operation webinar on November 14, 2024, at 11:00 AM! Discover how to elevate your customer support with AI-driven triage solutions. Our expert speakers will demonstrate how Zendesk’s AI technology can automatically categorize & prioritize tickets, ensuring urgent issues receive immediate attention while streamlining your support process.
Zendesk Community Event
Achieving CS Excellence with Workforce Management and Quality Assurance
User Group Event
Virginia User Group: Chat vs. Messaging, to be or not to be Asynchronous
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