Washington, D.C. User Group

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About

Upcoming Events

Past Events

About

The Washington, DC User Group is all about coming together to support and guide each other, explore new ideas, and share our experiences. Join us for our monthly events to discuss successes and challenges, learn about best practices, network with your peers, and take your Zendesk experience one step further!


What's the group's purpose?

  • A space to discuss and learn from Zendesk users' experiences
  • Provide networking opportunities to chapter members
  • Support our collective, continuous improvement through the promotion of best practices and tools

Why join?

  • Learn from others' CX successes and failures
  • Hear from product and industry experts
  • Meet and connect with other Zendesk users

What will the events look like?

Our events will be virtual to start, but we will aim to include in-person events in the DC metro area in 2024. Discussions, group polls, interviews, networking, and presentations will be included in our events.

Who can attend?

Anyone in or outside the DC, Baltimore, and DMV area who's interested in coming together with other Zendesk users. Please note, any in-person events will be held in the DC metro area.


We're looking forward to seeing you at our next Washington, DC User Group event!

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Jeff Harris

Senior Manager of Customer Experience - Pharmacy Technician Certification Board (PTCB)

Past events

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

User Group Event

A Holiday Survival Guide: Zendesk Edition

Zendesk Community Event

From Live Chat to AI-Powered Messaging

User Group Event

September '24 DC User Group Session

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