Zendesk Community Events

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About

Looking for a deep dive and expert insights on how to do things with Zendesk products?

The Zendesk Community hosts several events every month to help Zendesk Admins, Developers, Support Managers, and other Zendesk users who are hands-on with the technology day to day. These events will give you the opportunity to hear from our product managers and other subject matter experts. Every event will also include an opportunity for live Q&A.

Click the “Join” button above to receive updates any time a new event gets listed, and RSVP for any events you want to attend.


Community event FAQs:

Where can I ask questions?
Head on over to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Who are these events for?
Users of any experience level who are hands-on with the software on a regular basis. This typically includes titles like “Zendesk Admin,” “Support or IT Manager,” or for those who develop on the Zendesk platform.

Are your events recorded? How can I get recordings?
Yes. All events are recorded, and are emailed out to all event registrants. They are also posted to the Community playlist on Zendesk's YouTube channel.

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Contact Us

Devan La Spisa (He/Him)

Community Manager - Zendesk

Brett Bowser

Community Manager - Zendesk

Upcoming events

Feb 27, 2025

User Group Event

NYC User Group Kick-off Happy Hour!

Join us for a Happy Hour to relaunch the NYC User Group!

Mar 6, 2025

Zendesk Community Event

Zendesk Platform: Insights to Connect and Protect Data

Join us on March 6 at 11 AM CT for an engaging overview of the Zendesk Platform: Insights to Connect and Protect Data with live demos showcasing powerful features. Our expert panel will cover multichannel support, AI enhancements, valuable insights, and data security. Perfect for Zendesk customers and CX teams. Register now to secure your spot!

Mar 11, 2025

Zendesk Community Event

Building your ideal Zendesk account - Part 2: Automating ticket assignments

Join our weekly webinar, Building your ideal Zendesk account - Part 2: Automating ticket assignments, on March 11th at 11:00 AM CST. In this session, we'll explore strategies for automating ticket assignments to boost your team's efficiency and response times. Learn to set up automated workflows and route tickets effectively. Enjoy live demos and a Q&A session to get your questions answered!

Apr 2, 2025

PM Roundtables

Zendesk PM Roundtable on Messaging

Join us on April 2, 2025, at 6:00 PM for a PM Roundtable focused on Zendesk Messaging. This is an opportunity to share your feedback on the implementation and enhancement of messaging functionalities with our product team. Your feedback will assist us in enhancing customer engagement through messaging.

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Past events

PM Roundtables

Zendesk PM Roundtable on Data Masking

Zendesk Community Event

Deep Dive into Zendesk Voice Community Event

Zendesk Community Event

Unlocking AI Success with Zendesk Knowledge Base

Zendesk Community Event

How to Optimize your Service Operations with Intelligent Triage

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