About
Upcoming Events
Past Events
Looking for a deep dive and expert insights on how to do things with Zendesk products?
The Zendesk Community hosts several events every month to help Zendesk Admins, Developers, Support Managers, and other Zendesk users who are hands-on with the technology day to day. These events will give you the opportunity to hear from our product managers and other subject matter experts. Every event will also include an opportunity for live Q&A.
Click the âJoinâ button above to receive updates any time a new event gets listed, and RSVP for any events you want to attend.
Where can I ask questions?
Head on over to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
Who are these events for?
Users of any experience level who are hands-on with the software on a regular basis. This typically includes titles like âZendesk Admin,â âSupport or IT Manager,â or for those who develop on the Zendesk platform.
Are your events recorded? How can I get recordings?
Yes. All events are recorded, and are emailed out to all event registrants. They are also posted to the Community playlist on Zendesk's YouTube channel.
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Contact Us
Apr 16, 2025
PM Roundtables
Zendesk PM Roundtable Trust and Safety
Join us for a PM Roundtable on Zendesk's Trust and Safety Product on April 16, 2025, at 1:00 PM (CDT). This session is an opportunity to share your insights on our Trust and Safety features with the product team to help create a safer environment for users. Weâll discuss the roadmap and key features like content moderation and user verification. Please let us know if you can attend!
Apr 24, 2025
Zendesk Community Event
Relate Deep Dive on AI Agents and Knowledge
Join us as we break down the road to 80% automation and explore how agentic AI redefines resolutions. Learn how to build a strong knowledge foundation, deploy AI agents that autonomously resolve issues, and apply QA insights - all with the latest innovations.
May 13, 2025
Zendesk Community Event
Relate Deep Dive on Zendesk Employee Service Suite
Join us to learn how Zendesk helps teams like IT, HR, and more reimagine employee service for the AI era with the Zendesk Employee Service Suite. Get an inside look at our latest innovations from service catalog and approvals, to AI agents, and see what's on the horizon.
May 29, 2025
Zendesk Community Event
Relate Deep Dive: Agent Copilot & Admin Tools
Join us for our Deep Dive into Zendesk Agent Copilot and Admin Tools on May 29th at 11 AM CST! This is a fantastic opportunity to learn from our product experts and discover how these powerful tools can transform your support operations. Register today to secure your spot and see how Zendesk AI Agents can revolutionize your support strategy!
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Zendesk Community Event
Building your ideal Zendesk account - Part 2: Automating ticket assignments
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