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Welcome to the Zendesk product insights exchange series: an exclusive, interactive event where customers and Zendesk Product Managers come together for open, candid conversations about product experiences, challenges, and future opportunities. Your feedback will directly shape our product roadmap, helping prioritize features, validate new ideas, and ensure solutions meet your real-world needs. Be part of a trusted community driving innovation and continuous improvement. 

Seats are limited, so please RSVP only if you’re able to join us live. To make the most of our time together, we ask that your feedback focuses on the topic chosen for each event. 

Check out our upcoming events below, we look forward to hearing your feedback!

Upcoming events

Past events

Past events

Zendesk Community Event

Zendesk product insights exchange on real-time monitoring

Zendesk Community Event

Zendesk product insights exchange on Agent Workflows

Organizers

Shawna James

Product Operations Lead, Community Feedback

Brett Bowser

Community Engagement Manager Zendesk