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Welcome to the Zendesk product insights exchange series: an exclusive, interactive event where customers and Zendesk Product Managers come together for open, candid conversations about product experiences, challenges, and future opportunities. Your feedback will directly shape our product roadmap, helping prioritize features, validate new ideas, and ensure solutions meet your real-world needs. Be part of a trusted community driving innovation and continuous improvement. 

Seats are limited, so please RSVP only if you’re able to join us live. To make the most of our time together, we ask that your feedback focuses on the topic chosen for each event. 

Check out our upcoming events below, we look forward to hearing your feedback!

Organizers

Shawna James

Product Operations Lead, Community Feedback

Brett Bowser

Community Engagement Manager Zendesk

Upcoming events

10 sept 2025

Zendesk Community Event

Product insight exchange on Sandboxes

Effortlessly manage and validate your Zendesk configuration changes before they go live — minimizing risk and keeping yo...

24 sept 2025

Zendesk Community Event

Product insight exchange on Agent Home

Calling all agents! Join Zendesk to hear the latest on Agent Home and share your feedback with the product team.In this ...

Past events

Product insights exchange on Action Builder

Zendesk product insights exchange on real-time monitoring

Zendesk product insights exchange on Agent Workflows

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