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Join our Zendesk WEM (Workforce Engagement Management) live webinars to gain expert insights and hands-on training across two core areas: Workforce Management (WFM) and Quality Assurance (QA).
These interactive sessions are designed to help you learn how to seamlessly integrate Zendesk WFM and Zendesk QA with your existing tools, optimize your workforce processes, and ensure top-quality customer interactions. Each webinar includes a dedicated Q&A segment where you can get your questions answered in real time.
Discover best practices, practical tips, and proven strategies to empower your team and boost operational efficiency. Don’t miss this opportunity to elevate your skills and confidently implement solutions that drive excellence and deliver outstanding support experiences—join today!
2025년 9월 16일
Zendesk Community Event
Webinaire Avancé : Automatisez les Évaluations et Coachez Votre Équipe Efficacement avec l’IA
Participez à un webinaire enrichissant conçu pour améliorer votre expérience d'intégration avec Zendesk ! Lors de cette ...
2025년 9월 17일
Zendesk Community Event
Seminario Web Avanzado: Automatiza las Reseñas y Entrena a Tu Equipo Eficazmente con IA
Participe de um webinar esclarecedor projetado para elevar sua experiência de integração com o Zendesk! Nesta sessão, In...
2025년 9월 17일
Zendesk Community Event
3 steps to implement Zendesk QA – Step 1: Create and evaluate your QA scorecard
Join us for an in-depth onboarding webinar designed to help you master Zendesk QA, the quality assurance platform transf...
2025년 9월 18일
Zendesk Community Event
Webinar Avançado: Automatize Avaliações e Treine Sua Equipe com Eficiência Usando IA
Participe deste webinar pensado para melhorar a sua experiência de implementação de Zendesk QA.Nesta sessão, Onboarding ...
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Zendesk WFM: Office hours
3 steps to implement Zendesk QA – Step 3: Supercharge QA with AI features
6 steps to implement Zendesk WFM - Step 6: Manage schedules, time off, and shift trades
3 steps to implement Zendesk QA – Step 2: Automate reviews and coach your team effectively
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