This workshop is designed specifically for support agents and admins looking to master the art of prompting Large Language Models (LLMs) like ChatGPT, Claude, or Gemini. Learn core prompting principles, from crafting clear and precise requests to avoiding ambiguity and words with multiple meanings. We'll explore practical prompting techniques through interactive exercises in categories such as information retrieval, rewriting, summarization, and ideation. Walk away with essential tips, real-world examples, and best practices to immediately improve the quality and accuracy of your AI-assisted outputs.