Business rules- Trigger and automation deep dive and best practices

May 8, 5:00 – 5:30 PM

Customer Success Live - AMER

Join Zendesk Customer Success team as they take you through a comprehensive deep dive into business rules, focusing on the intricacies of triggers and automation within Zendesk. Gain firsthand best practice insights and personalized guidance to ensure your support workflows are as efficient and responsive as possible.

FeaturedOffice Hours

About this event

The agenda includes:

  • 20-minute presentation knowledge sharing session led by the Success team
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our event schedule to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

Hosts

  • Grace Lofgren

    Zendesk

    Customer Success Manager

  • Sheraton Jones

    Zendesk

    Customer Success Manager

Organizers

  • Ash Turner

    Zendesk

    Scaled Customer Success Manager

  • Grace Maxon

    Zendesk

    Customer Success Manager

  • Sheraton Jones

    Customer Success Manager

  • Cécile Delli Zotti

    Zendesk

    Scaled Customer Success Manager

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