Incorporating Quality Assurance into your strategy to enhance your customer experience

Name: Incorporating Quality Assurance into your strategy to enhance your customer experience
Start: 2024-07-31T12:00:00-05:00
End: 2024-07-31T12:30:00-05:00

Jul 31, 5:00 – 5:30 PM (UTC)

Customer Success Live - AMER

We will cover Standard Explore reporting, custom queries, macros, CSAT customization, and Zendesk QA (former Klaus integration): focusing on enhancing support quality, monitoring performance, and personalizing customer feedback for improved service

FeaturedOffice Hours

About this event

The agenda includes:
20-minute presentation knowledge sharing session led by the Success team
10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!
Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our event schedule to find a session that suits you better.
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Customer Success Live was created with you in mind. It is the opportunity to:
Ask your questions directly to the Success team and connect with other fellow customers
Share tips on how to get the most out of your Zendesk account
Learn and discuss around hot topics in CX
Looking forward to having you!