Mastering WEM: Enhancing QA and WFM in Zendesk

Oct 21, 4:00 – 5:00 PM (UTC)

Enterprise User Group

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Join us for an exclusive virtual event where we'll dive deep into Workforce Engagement Management (WEM) with a special focus on Quality Assurance (QA) and Workforce Management (WFM) tools in Zendesk. Benefit from firsthand insights with our special guests from the Zendesk product team, who will share strategies to optimize these tools for better team performance and efficiency. This is a rare opportunity to engage directly with the creators and ask the questions that matter to you and your organization. Don't miss out on the chance to refine your tools and boost your Zendesk skills. Save your spot today and take your service management to new heights!

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