Customer Empathy and its critical role in Customer Service

Jun 30, 2023, 9:00 – 10:00 PM (UTC)

Canada User Group

First Canada User Group event!!! We will do some meet & greet and discuss Customer Empathy and its critical role in Customer Service and Customer Support Team.

User Group

About this event

The discussion topics will be:

  • What is Empathy?
  • Empathy vs. Sympathy
  • Is Empathy a skill or an attitude?
  • Developing empathy/How to be empathetic
  • Benefits of Empathy

We also are spending some time getting to know each other as this is the first event for Canada User Group - Yay!

Organizer

  • Amar Taggar

    PixleeTurnTo

    Technical Services Manager

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